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The Competition and Markets Authority's (CMA) purpose is to help people, businesses and the UK economy by protecting competition and tackling unfair behaviour.
About this consultation
We consulted on draft guidance that outlines the CMA’s role and powers related to consumer protection.
We have provided an update about this consultation and next steps in the CMA’s new consumer enforcement regime. Final revised guidance will be published before 6 April 2025.
The draft guidance provides a summary of the CMA’s consumer investigatory and enforcement powers and functions, including updates introduced by the Digital Markets, Competition and Consumers Act 2024. It describes:
the principal consumer legislation under which the CMA has enforcement powers
the way it cooperates with partners domestically and internationally to gain compliance
how it decides whether to take enforcement action and what prioritisation principles it applies
the use of civil consumer enforcement powers by the CMA and other enforcers
the use of criminal consumer enforcement powers by the CMA
the powers available to the CMA and other enforcers to investigate civil and criminal breaches of consumer law
Any personal data you provide to us through CMA Connect (such as your name and contact details) will be handled in accordance with our obligations under the UK General Data Protection Regulation and the Data Protection Act 2018.
Our personal information charter set out the standards you can expect from us when we collect, use or share personal data and provides details of your rights in relation to that personal data and how to contact us.
The Competition and Markets Authority's (CMA) purpose is to help people, businesses and the UK economy by protecting competition and tackling unfair behaviour.
About this consultation
We consulted on draft guidance that outlines the CMA’s role and powers related to consumer protection.
We have provided an update about this consultation and next steps in the CMA’s new consumer enforcement regime. Final revised guidance will be published before 6 April 2025.
The draft guidance provides a summary of the CMA’s consumer investigatory and enforcement powers and functions, including updates introduced by the Digital Markets, Competition and Consumers Act 2024. It describes:
the principal consumer legislation under which the CMA has enforcement powers
the way it cooperates with partners domestically and internationally to gain compliance
how it decides whether to take enforcement action and what prioritisation principles it applies
the use of civil consumer enforcement powers by the CMA and other enforcers
the use of criminal consumer enforcement powers by the CMA
the powers available to the CMA and other enforcers to investigate civil and criminal breaches of consumer law
Any personal data you provide to us through CMA Connect (such as your name and contact details) will be handled in accordance with our obligations under the UK General Data Protection Regulation and the Data Protection Act 2018.
Our personal information charter set out the standards you can expect from us when we collect, use or share personal data and provides details of your rights in relation to that personal data and how to contact us.
