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The Competition and Markets Authority (CMA) champions consumers, protecting people from harm and helping businesses do the right thing by their customers.
About this consultation
The CMA is consulting on draft revised guidance, and a draft technical note, on the unfair contract terms provisions in Part 2 of the Consumer Rights Act 2015. Once finalised, these documents will replace our current guidance on unfair contract terms (CMA37).
We want to hear from you
We’re seeking your views on the draft guidance, and how we have simplified, streamlined and improved its presentation.
A full list of consultation questions can be found in the consultation document.
We will publish non-confidential versions of responses. If your response contains any information that you regard as sensitive and that you would not wish to be published, provide a non-confidential version that omits that information and explain why it is sensitive.
Your personal data
Any personal data you provide to us (such as your name and contact details) will be handled in accordance with our obligations under the UK General Data Protection Regulation and the Data Protection Act 2018.
Our personal information charter sets out the standards you can expect from us when we collect, use or share personal data and provides details of your rights in relation to that personal data and how to contact us.
The Competition and Markets Authority (CMA) champions consumers, protecting people from harm and helping businesses do the right thing by their customers.
About this consultation
The CMA is consulting on draft revised guidance, and a draft technical note, on the unfair contract terms provisions in Part 2 of the Consumer Rights Act 2015. Once finalised, these documents will replace our current guidance on unfair contract terms (CMA37).
We want to hear from you
We’re seeking your views on the draft guidance, and how we have simplified, streamlined and improved its presentation.
A full list of consultation questions can be found in the consultation document.
We will publish non-confidential versions of responses. If your response contains any information that you regard as sensitive and that you would not wish to be published, provide a non-confidential version that omits that information and explain why it is sensitive.
Your personal data
Any personal data you provide to us (such as your name and contact details) will be handled in accordance with our obligations under the UK General Data Protection Regulation and the Data Protection Act 2018.
Our personal information charter sets out the standards you can expect from us when we collect, use or share personal data and provides details of your rights in relation to that personal data and how to contact us.
