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Tell us about your experience of trying to buy Oasis tickets through Ticketmaster
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This call for evidence has now closed. Thank you to everyone who shared their experience with us. Please visit ourcase page for more information on our investigation.
We’re concerned that fans trying to buy Oasis tickets through Ticketmaster may not have been given clear information about ticket prices.
As a result, we have opened an investigation into Ticketmaster and are gathering evidence to consider whether they may have broken the law.
As part of this, we wanted to know:
if you were given clear and timely information throughout the purchase process, including about the price you would have to pay
if it was clear that tickets could be subject to so-called 'dynamic pricing' (where the price varies in response to levels of demand), and how this would work
when Ticketmaster made clear what the final price you had to pay was
how long you were given to decide whether to buy tickets, and whether you felt under pressure to decide in a short period of time
if you experienced technical difficulties that meant you could not purchase tickets
Personal information
The CMA will collect, use and share personal data for its investigations and other related statutory purposes. The CMA expects that it will obtain personal information from you through this form.
By completing and submitting this form and by submitting information to the CMA via CMA Connect, you confirm that you agree with the CMA using your personal data for the purposes set out above.
Any personal data you provide us will be handled in accordance with our obligations under the UK General Data Protection Regulation and the Data Protection Act 2018. Our personal information charter (opens in new tab) sets out the standards you can expect from us when we collect, use or share personal data and provides details of your rights in relation to that data and how to contact us.
This call for evidence has now closed. Thank you to everyone who shared their experience with us. Please visit ourcase page for more information on our investigation.
We’re concerned that fans trying to buy Oasis tickets through Ticketmaster may not have been given clear information about ticket prices.
As a result, we have opened an investigation into Ticketmaster and are gathering evidence to consider whether they may have broken the law.
As part of this, we wanted to know:
if you were given clear and timely information throughout the purchase process, including about the price you would have to pay
if it was clear that tickets could be subject to so-called 'dynamic pricing' (where the price varies in response to levels of demand), and how this would work
when Ticketmaster made clear what the final price you had to pay was
how long you were given to decide whether to buy tickets, and whether you felt under pressure to decide in a short period of time
if you experienced technical difficulties that meant you could not purchase tickets
Personal information
The CMA will collect, use and share personal data for its investigations and other related statutory purposes. The CMA expects that it will obtain personal information from you through this form.
By completing and submitting this form and by submitting information to the CMA via CMA Connect, you confirm that you agree with the CMA using your personal data for the purposes set out above.
Any personal data you provide us will be handled in accordance with our obligations under the UK General Data Protection Regulation and the Data Protection Act 2018. Our personal information charter (opens in new tab) sets out the standards you can expect from us when we collect, use or share personal data and provides details of your rights in relation to that data and how to contact us.
